DuraTech Industries is a growing global Printing Manufacturer located in La Crosse, Wisconsin. We have been manufacturing labels, overlays and metal nameplates for a variety of Original Equipment Manufacturers (OEMs) in the automotive, computer, electronics, industrial and medical markets for the past 45 years.  As our company expands, we need talented, forward-thinking team members to add to our team.

We work hard at making a positive, challenging and engaging environment.

We respect and value our people and recognize their diversity as a source of creativity.  We value loyalty, dedication, hard work and pride in workmanship.  We dedicate ourselves to provide a safe and fun work environment; one that promotes open communication, teamwork, learning and community involvement.  Our Team Members are our greatest asset; our leadership in the industries we serve has been achieved because our people are the best.

We are looking for a Sales Manager to join our team!

The Sales Manager provides direction to DuraTech’s Sales, Marketing and Sales Support Teams to maximize sales revenues and meet corporate objectives. Trains and develops direct and indirect sales representatives on the technical knowledge of the business. Increases market share and penetration by exceeding customer expectations and continued innovation.

Leadership and Management

  • Champions teamwork, innovation and process improvement throughout the departments and provides the team with appropriate leadership, mentoring, guidance, and advocacy to ensure its long-term success.
  • Sets departmental goals in alignment with the company objectives and obtains planned results.  Prepares budgets, progress reports and annual reports for the owners and Senior Leadership Team.
  • Determines focus areas for process improvement efforts.  Directs and manages process improvement activities with the intent to improve quality and productivity.  Documents and tracks project improvement initiatives.
  • Plans, organizes, directs and coordinates the work of department team members for effective and efficient operations. Carries out supervisory responsibilities in accordance with organizational policies and procedures.
  • Follows laws and regulations with regards to human resources and safety.  Interviews, hires, and trains team members; develops work schedules; authorizes leave, PTO and overtime; reviews performance; disciplines team members; and addresses complaints and resolves problems.  Ensures a safe work environment for all team members, identifying potential hazards and enforcing compliance with applicable occupational safety and health regulations.
  • Conducts meetings to communicate department and company changes.  Recognizes achievements and promotes team member development for the purpose of enhancing knowledge and proficiency of team members.   Creates an atmosphere that promotes team cohesiveness.
  • Ensures effective communications and collaboration with all shifts and departments.  Creates and maintains professional work relationships with external entities.

Sales and Marketing

  • Oversees the sales function and manages sales operations.
  • Develops sales goals including sales volume, cost of sales, and service profitability. Ensures that sales goals and forecasts are consistent with DuraTech’s strategic objectives.  Ensures sales representatives’ goals are in line with DuraTech’s business objectives.  Analyzes sales data to ensure sales momentum.
  • Communicates in an effective and timely manner with sales representatives on issues related to the quoting process and resulting status, future quotes, customer relations, and all other concerns related to the sales process. Coordinates with other departments within DuraTech as needed.
  • Reviews Request for Quotes (RFQs) from internal and external sales representatives.  Manages the status and disposition of all RFQs
  • Maintains awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards, and so forth.
  • Communicates regularly and seeks input from sales representatives on issues affecting their areas of responsibility.  Works with sales representatives to identify individual training needs and develops training and mentoring programs to meet those needs.
  • Ensures sales representatives have their lead information up to date and are following up with prospects and customers in a timely manner.
  • Plans and conducts sales meetings/calls to gather sales updates and account activities and to inform sales representatives of production capacity and plans.
  • Assists Sales team members in determining monthly sales projections and action plans to achieve those projections.  Monitors their progress and meets with them regularly to assess their performance.
  • Facilitates meetings with the VP of Manufacturing to discuss design and tooling issues including tool design, methods for building tool, best manufacturing processes, production schedules and other job details.
  • Establishes and maintains cost effective relationships with outside sales representative firms. Negotiates commission rates, payment schedules, and sales territory. Ensures that each representative has a clear understanding of the technical process for product development and offerings in order to better communicate with customers.
  • Maintains regular contact with clients to ensure satisfaction.  Tours current and prospective customer sites and builds relationships to grow business.  Travels to trade shows.
  • Works with Sales Development Manager to create advertising plans, sponsorships, and promotions to build DuraTech’s image in the industry.  Oversees research and development of potential customers, analysis of market research to determine potential customer needs and evaluation of product and service marketability to customers.  Reviews their effectiveness.

Customer Support and Process Planning

  • Oversees the coordination and activities of Customer Service and Process Planning Teams. Ensures that the teams operate in a fair and ethical fashion with all customers, suppliers and vendors and within the vision, values, and strategic operating plan of the company.

Ideal candidates will have:

  • Bachelor’s degree in Business Administration, Marketing, or related field required.
  • Minimum 5 years’ of successful sales experience within a manufacturing environment, preferably within the screen printing industry.
  • Minimum 2 years’ supervisory experience.

Skills and abilities crucial to success in this role:

  • Must have strong drive and initiative with excellent leadership, relationship-building, and problem solving skills.
  • Must have excellent computer and presentation skills.
  • Effective creative-thinking skills.
  • Excellent verbal and written communication skills.
  • Self-motivation skills and the ability to motivate others.
  • Ability deal effectively with time pressures and stress associated with executive management.
  • Ability to deal with confidential data.
  • Ability to solve practical problems.
  • Ability to compose routine business correspondence.
  • Ability to manage time effectively.
  • Ability to build positive work relationships with employees, customers, suppliers, etc.
  • Ability to perform basic math (add, subtract, multiply, divide, fractions, decimals, percentages).