molding process and leaving visible marks on the front surface. But the team was able to develop unique ink systems and molding processes that eliminated those marks, which hadn’t been accomplished previously by other companies.
Because of the complexity and challenges involved with innovating new technology, the entire process took several years to get everything up and running. But the result was the Watlow PM Plus™, an extremely durable, versatile and aesthetically pleasing industrial controller that enhances the user experience.
“They’re really nice controllers,” said Rob King, DuraTech’s project manager who led the effort for the DuraTech team. “It’s Bluetooth compatible, has a more intuitive interface and it’s just a really nice product.”
A partnership based on trust
This was a major project for one of Watlow’s key product lines and featured new technology, so maintaining trade secrets was of utmost importance. As such, the team involved in the product development process was relatively small. The effort was led primarily by Rob King and Mark Hoven from Watlow, with assistance from other engineers on staff. King said that by working together so closely to solve technical problems and overcome production hurdles, they developed a level of trust that ultimately helped to elevate the entire project.